Team Lead - Microsoft 365 Technical Support and Advisory Services (Freelancer via Shakers)

Personal information

Application information

Questions

Do you have an extensive experience in leading high-performing, remote technical support teams, with a profound knowledge of Microsoft 365 technologies? *
Do you have outstanding leadership capabilities, with a talent for coaching, mentoring, and connecting with a globally dispersed team? *
Do you have a track record of driving customer satisfaction, operational efficiency, and team productivity to unprecedented levels? *
Do you have advanced analytical skills, with a knack for managing product-led growth trackers and safeguarding data integrity? *
Do you have superior communication and interpersonal skills, able to inspire team members and drive them towards achieving and surpassing targets? *
Do you have adaptability and flexibility, capable of thriving in a fast-paced, 24x7 global operation? *
Do you have a good understanding of Product Led Growth concept? *
Do you have a deep-seated passion for technology, especially Microsoft products, and a commitment to fostering the growth and development of your team? *
Are you already registered as a freelancer or would you be willing to become one? *
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